356pk | Frequently Asked Questions

On the Login page, click Forgot Password. Enter the mobile number linked to your account and you will receive a verification code via SMS. Enter that code, set a new password, and you are good to go. If the SMS does not arrive within a few minutes, check that you entered the correct number and try again. Still stuck? Reach out to support via live chat from inside your account.

No. Each player is allowed one account only. Duplicate accounts may be suspended and any associated balances forfeited. If you have accidentally created a second account, contact support immediately so the issue can be resolved without impacting your main account.

Log in to your account and go to Profile Settings. From there you can update your display name and certain contact details. For changes to your registered mobile number, you will need to verify your identity first. Contact our support team if you need assistance with this process.

356PK supports all major Pakistan payment methods including JazzCash, Easypaisa, Raast, direct bank transfer, debit and prepaid cards, and other mobile wallets. All transactions are processed in PKR. There is no need to deal with foreign currencies or complicated conversion rates.

Deposits via JazzCash and Easypaisa are credited instantly in most cases. Bank transfers and Raast payments typically reflect within a few minutes, though during peak hours this can occasionally take up to 30 minutes. If your deposit has not appeared after an hour, contact support with your transaction reference number.

The minimum deposit amount varies slightly by payment method, but is kept low so that players with different budgets can enjoy the platform. Details are shown on the deposit page once you are logged in. 356PK does not charge any fees on deposits — the full amount you send goes straight to your gaming wallet.

Log in and visit the Withdrawal page. Select your preferred payment method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount in PKR, and confirm. Withdrawals are processed quickly; most JazzCash and Easypaisa requests are completed within minutes. Bank transfers may take a little longer depending on your bank.

In most cases, withdrawals go through quickly. Delays can sometimes happen if your account has a pending identity verification requirement, if there is an active bonus with wagering conditions still attached to your balance, or during periods of very high transaction volume. Check the Withdrawal page for the current status of your request, or contact support for an update.

356PK does not charge fees on withdrawals. However, your bank or mobile wallet provider may apply their own standard transaction charges, which are outside of 356PK's control. Always check with your payment provider if you notice any deductions on their end.

Cricket is the main attraction — covering Pakistan Super League (PSL), T20 internationals, Test matches, and all home and away Pakistan fixtures. Beyond cricket, you can bet on Football (major European leagues and international tournaments), Esports (CS:GO, DOTA 2, mobile gaming events), and other global sports. Visit the Sports page for the full current list of available markets.

Yes. 356PK offers full in-play betting on live cricket matches. You can bet on ball-by-ball outcomes, over totals, next wicket, run rates, and many other live markets while a match is in progress. Odds update in real time so you always have the latest information before placing your bet.

Bets are settled as soon as the official result of the relevant market is confirmed. Winnings are credited to your 356PK wallet immediately after settlement. You can then use that balance for further bets or withdraw it in PKR via your preferred payment method without any delay.

The Live Casino section offers HD-streamed tables with professional dealers, including Baccarat, Roulette, Blackjack, Teen Patti, and Andar Bahar. Teen Patti and Andar Bahar are especially popular with Pakistani players because of their familiar gameplay. New table variants are regularly added to keep the experience fresh.

The Slots library includes over 2,000 titles ranging from classic three-reel machines to modern video slots with multiple paylines, bonus rounds, and progressive jackpots. The collection is sourced from well-known game providers and new titles are added on a weekly basis. You can filter by provider, theme, or jackpot type to find exactly what you are looking for.

All slot and casino games at 356PK use certified Random Number Generator (RNG) technology, meaning every spin, card dealt, or dice roll is completely independent of previous outcomes. Live casino games use physical equipment operated by real dealers streamed in real time, so the randomness is inherent in the game itself.

Visit the App page and tap the download button to get the Android APK file. Once downloaded, enable Install from Unknown Sources in your phone's security settings, then open the file to install. The app works on Android version 5.0 and above. An iOS version is available via the mobile browser — simply open 356pk.app on Safari and add it to your home screen.

Yes. The 356PK mobile app is a full mirror of the desktop platform. Sports betting, live casino, slots, deposits, withdrawals, and account management are all available. The app is optimised for touchscreens and loads quickly even on mobile data, making it the preferred way to play for most Pakistan users who are on the go.

New players at 356PK are welcomed with a registration bonus that activates after your first deposit. The bonus amount and any associated wagering requirements are clearly displayed on the promotions page inside your account. Make sure to read the full terms before opting in so you know exactly what is required to convert bonus funds to withdrawable cash.

A wagering requirement means you need to bet a certain multiple of the bonus amount before it becomes withdrawable. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in qualifying bets. Progress is tracked automatically in your account. Sports bets and casino games may contribute at different rates — check the specific bonus terms for details.

Absolutely. 356PK regularly offers reload bonuses, free spins, cashback on losses, and VIP reward tiers for loyal players. During major cricket events like PSL season, special betting promotions are also available. Log in and check the Promotions section to see what is currently active on your account.