Privacy Policy – How 356pk Protects Your Data

01 Introduction

This Privacy Policy applies to all services offered by 356pk through the website 356pk.app, the 356pk Android app, the iOS app and any other access points through which players interact with the platform. By registering an account or using any 356pk service, you acknowledge that you have read and understood this policy.

We take privacy seriously. The information we collect is the minimum needed to operate your account safely, process your PKR deposits and withdrawals, and maintain the quality and integrity of the 356pk platform. We do not collect data for the sake of collecting it, and we do not use your information for purposes unrelated to operating and improving the service.

This policy is written to be clear and practical. If you have questions about anything covered here, or about how your specific data is handled, the 356pk support team is available around the clock and will give you a straight answer.

02 Information We Collect

356pk collects information in three main ways: information you provide directly, information collected automatically when you use the platform, and information we receive from third-party services such as payment providers.

Information you provide directly:

• Full name and date of birth provided during account registration.
• Pakistani CNIC number or passport details submitted during identity verification.
• Mobile phone number and email address used for account communication.
• Payment method details such as your JazzCash or Easypaisa mobile number, bank account title or card details where applicable.
• Any communications you send to the 356pk support team, including chat transcripts, emails and feedback submissions.
• Responsible gaming preferences such as deposit limits or self-exclusion requests you submit through your account settings.

Information collected automatically:

• Device information including device type, operating system version and unique device identifiers when you access the platform through the app.
• IP address and approximate location data used for fraud detection and platform security purposes.
• Browser type and version when accessing through a web browser.
• Session data including login times, pages visited, betting and gaming activity, deposit and withdrawal history.
• Cookie data and similar tracking information as described in the Cookies section of this policy.

Information from third parties:

• Transaction confirmation data from payment providers such as JazzCash, Easypaisa, Raast and partner banks — this confirms that a payment was made and processed, without sharing your full payment credentials with 356pk.
• Identity verification outcomes from any third-party verification service used to confirm your age and identity during the account verification process.

03 How We Use Your Data

356pk uses the information we collect for the following purposes only. We do not use your data for unrelated commercial purposes, and we do not sell it to advertisers.

• Account creation and management: Your registration details are used to create and maintain your 356pk account, authenticate your identity at login and communicate important account-related updates to you.
• Processing deposits and withdrawals: Payment-related data is used exclusively to initiate, verify and complete your PKR transactions. This includes JazzCash, Easypaisa, Raast, bank transfer and card transactions.
• Identity verification: CNIC or passport data collected during the verification process is used solely to confirm that you are who you say you are, that you meet the 18+ age requirement and that your account is not being used for fraudulent purposes.
• Customer support: When you contact the 356pk support team, your account information and the content of your communication are used to resolve your query effectively. Support interactions may be logged for quality assurance and training purposes.
• Platform security and fraud prevention: Automatically collected data such as IP addresses, device identifiers and session patterns are analysed by our security systems to detect and prevent unauthorised access, bonus abuse, multi-accounting and other prohibited activities.
• Responsible gaming: Account activity data is monitored in aggregate to help identify patterns that may indicate problematic gaming behaviour. This is done to support player wellbeing, not to increase platform revenue.
• Platform improvement: Anonymised and aggregated usage data helps us understand which features players use most, where issues arise and how to improve the overall quality and performance of the 356pk platform.
• Communications: Your contact details may be used to send you account notifications, security alerts, transaction confirmations and — where you have opted in — information about promotions and platform updates.

04 Data Types Overview

The table below gives a concise overview of the main categories of data 356pk collects, why we collect it and how long it is typically retained.

05 Payment Data & PKR Transactions

All deposits and withdrawals on 356pk are processed in PKR (Pakistani Rupees). The platform supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets available to Pakistani users.

When you make a deposit or request a withdrawal, the following data handling applies:

• Your JazzCash or Easypaisa mobile number is recorded against your account to enable future transactions and to ensure your withdrawal is sent to the correct destination.
• Bank account details provided for bank transfer withdrawals are stored in encrypted form and used solely for processing your withdrawal request.
• Card details entered for card deposits are processed directly through our payment gateway partner. 356pk does not store full card numbers on its own servers.
• Transaction references, amounts, timestamps and payment method identifiers are logged in your account history for your records and for 356pk's financial compliance requirements.

Payment data is retained for a minimum of five years following account closure, in line with standard financial record-keeping practices. This data is not used for any purpose other than transaction processing, fraud prevention and responding to any payment disputes or account queries.

06 Sharing Your Data

356pk does not sell or rent your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the purpose described:

• Payment providers: Transaction data is shared with JazzCash, Easypaisa, Raast, partner banks or card processors as necessary to execute your deposit or withdrawal.
• Identity verification services: Where a third-party verification provider is used to confirm your identity or age, your CNIC or passport information is shared with that provider solely for the purpose of verification.
• Game providers: Your account identifier and relevant session data is shared with third-party casino game studios whose games are hosted on the 356pk platform. This is necessary for those games to function and to record your results accurately.
• Internal operations: Data may be accessed by 356pk's internal teams — including customer support, security, compliance and product teams — on a need-to-know basis in the course of their work.
• Legal requirements: In the event that 356pk is legally required to disclose information — for example, in response to a valid legal process or to prevent fraud — we will comply with that requirement. We will notify you where we are legally permitted to do so.

07 Cookies & Tracking Technologies

356pk uses cookies and similar technologies — including local storage and session tokens — to make the platform work properly and to understand how it is being used. Here is a breakdown of the types of cookies in use:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during your session, remember your language preference and maintain the security of your connection. These cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember choices you make — such as your preferred deposit method or display settings — so you do not have to re-enter them on every visit.
• Analytics cookies: These help us understand how players use the platform in aggregate — which pages are visited most, where users drop off, which features are popular. This data is anonymised and used only to improve the platform.
• Security cookies: Used by our fraud detection and security systems to identify unusual patterns that may indicate unauthorised access or suspicious activity.

The 356pk mobile app uses equivalent technologies — including device storage and app session tokens — which serve the same purposes as browser cookies on the web platform.

08 Data Retention

We retain your personal data for as long as your account remains active and for a defined period after account closure, depending on the type of data involved. The retention periods set out in the Data Types Overview table above are our standard guidelines.

Key retention principles applied at 356pk:

• Account and identity data is retained for a minimum of five years after account closure. This is necessary to handle any post-closure disputes, comply with financial record-keeping obligations and respond to fraud investigations.
• Anonymised and aggregated data — from which no individual player can be identified — may be retained indefinitely for platform analytics and improvement purposes.
• Support communications are retained for up to three years from the date of the last interaction in the relevant thread.
• Where you request deletion of your account and personal data, 356pk will process that request and delete or anonymise your data within a reasonable timeframe, except where retention is required by law or for legitimate fraud prevention purposes.

09 Security Measures

356pk implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) across all web and app connections.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Access controls that limit which 356pk team members can access personal data, with access granted only on a need-to-know basis.
• Automated fraud detection systems that monitor account and transaction activity for suspicious patterns in real time.
• Regular security reviews of platform infrastructure and data handling processes.
• Two-factor authentication options available for player accounts to prevent unauthorised access.

In the event of a data breach that affects your personal information, 356pk will take immediate steps to contain the incident and will notify affected users through available contact channels as promptly as reasonably possible.

10 Your Rights Over Your Data

As a 356pk user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 356pk support team with your request. We will respond within a reasonable timeframe:

11 Minors & Age Policy

356pk is strictly an adult platform. No person under the age of 18 is permitted to register an account, deposit funds or participate in any betting or gaming activity on the platform.

We do not knowingly collect personal data from individuals under 18. If it is brought to our attention — or if our identity verification process reveals — that an account holder is under 18, that account will be closed immediately. Any funds held in the account at the time of closure will be returned to the payment source used for the most recent deposit, less any amounts already spent in genuine gaming activity.

12 Policy Updates

356pk may update this Privacy Policy from time to time to reflect changes in the platform, changes in data handling practices or updates to applicable laws and regulations. When material changes are made, we will notify registered users through an in-platform notification and by updating the "Last Updated" date at the top of this page.

Continued use of the 356pk platform after a policy update is published constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact support to request account closure and data deletion.

13 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please reach out to the 356pk support team. We take privacy concerns seriously and aim to respond to all queries promptly.

Contact details:

• Email: [email protected] (plain text — not a clickable link)
• Support: Available around the clock through the live chat function in your 356pk account or app.

If you feel your concern has not been resolved to your satisfaction after contacting 356pk directly, you are free to seek independent advice or escalate through whatever channels are appropriate to your circumstances.

For questions related to responsible gaming, self-exclusion or deposit limits, please visit our dedicated Responsible Gaming page, which contains specific guidance and tools for managing your gaming activity.

For general platform questions, our FAQ page covers the most common queries about accounts, deposits, withdrawals, betting and the 356pk app.